![]() ![]() So now many, many customers that have spent a bunch of money on these systems and look to them for security of family and property have botched systems and are waiting over a holiday (in the US) weekend for a fix. One can only say loudly: “HOW COULD SUCH A BUGGY FIRMWARE VERSION HAVE BEEN RELEASED?” The answer of course is the management team has not taken seriously the need for professional software release quality control. When a software release goes out with this level of disasterous multiple end user regressions it indicates not only rushed coding, but a massive void in the testing regime. I can clearly see the root cause on this: management failure. ![]() ![]() so I appreciate not only the gadgets, but the software, and all the processes that go along with it. I am also a tech industry executive not too far from retirement. While I am disappointed that I spend more time that I would like on the ladder swapping out batteries that need to be recharged all WAS good. Up until this idiotic nightmare of a firmware release everything was rock stable including well thought out modes and rules with lights triggering cameras, cameras triggering cameras and lights, etc. I also 9 Arlo lights with 3 “bridge” units. I like that the newer base stations are more responsive, have the USB storage option, and don’t need to be restarted every couple of weeks to prevent memory leak lockup that was never fixed on the prior base stations. Finally in the past year I started my migration to the Pro2 units including with the updated base stations (I have 20 cameras). On my end I started in 2015 with the original Arlo wirefree cameras and waited as new models appeared for things to sort out. For the sake of the company (to save it from lost business) and the customers I agree with that. A few of the forums mentioned sending messages to the company executives so they understand the severity of this mess. ![]()
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